All orders are processed Monday-Friday within 24 hours of receipt. Most of the products arrive in the contiguous US in 2-7 business days after purchasing. Please email us atcustomercare@aerismotion.comfor Canadian, Alaskan and Hawaiian shipping inquiries.

Please find our Online Shipping Policy here.

If you have to change or cancel your order, please email us atcustomercare@aerismotion.com.

Please find our Online Return Policy here.

To use the Aeris Swopper chair the right way you should sit on it properly. Position yourself in the center of the Aeris Swopper so that the spring strut functions as an extension of your spine. Maintain your balance with your buttocks and both feet placed on the floor. The pelvis should be slightly higher than the knees to create an "open angle" at the hips and knees when sitting. This promotes blood circulation.

Swing vigorously a few times to automatically straighten yourself up. This releases the diaphragm and promotes deep breathing. This improves the oxygen supply to the body and head improving mental performance. When you turn to your work with the Aeris Swopper, you can move the seat towards your desk by simply shifting your weight. This brings your body into a position where your spine is loose and vertical over your slightly tilted pelvis. This keeps your back straight and you automatically find the right sitting position.

Swopping strengthens the back muscles and promotes nutrition of the intervertebral discs. It also prevents blood congestion in the legs and makes you feel fit and active all day long. On the Aeris Swopper you automatically sit properly which prevents you from back pain.

Yes, sitting on the Aeris Swopper without a backrest is completely
natural and is beneficial. Just as we walk without needing back support, the
Swopper is designed to let your body do what it was meant to do while sitting:
move freely.

Traditional chairs work differently. Because they encourage long
periods of stillness, they require a backrest for support. But our muscles
aren’t built for hours of static sitting. This lack of movement leads to
tension, stiffness, and back pain. When a backrest does all the work, your
postural muscles gradually weaken, losing their ability to keep you upright and
support your spine effectively.

On the Aeris Swopper, your back stays active and engaged,
promoting natural spinal alignment and strengthening the muscles that support
you throughout the day. If you experience occasional pinching or soreness as
you get used to the Swopper, take it as a positive sign; those underused
muscles are waking up again.  When that happens, simply move and “swing”
gently in all directions. This increases blood flow, activates the musculature,
and helps your body adapt. 

Regular movement is
one of the most effective ways to prevent back pain and counter the effects of poor posture and the Swopper is designed to make that movement effortless.

The original Aeris Swopper is designed exclusively for sitting in motion only, not for standing. The maximum height of the flexible strut is too low for supporting the user while standing. You can switch between sitting in the swopper and standing to ensure continuous movement throughout your day.

Sitting on the Aeris Swopper offers significant advantages over an
exercise ball. Unlike a ball, the Swopper provides true stability and
safety.  It won’t roll away, burst, or cause you to lose your balance. It
also allows for personalized comfort, with quick, precise adjustments for seat
height, spring tension, and lateral movement.

The Swopper’s seat is designed for everyday use: comfortable,
non-slippery, temperature-neutral, and resistant to dust and odors. While
exercise balls are typically made of PVC, the Swopper is crafted from
high-quality, durable materials and is made in Germany to the highest
manufacturing standards.

With its unique, award-winning design, the Aeris Swopper integrates seamlessly into home and office interiors, offering both functionality and style that far surpass the simplicity of an exercise ball.